Support & FAQs
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FAQ
How do I upload a video?
You can upload a video in two places - into your Social Network or into the Site. Dont worry, if you want to change where it's uploaded to later, you can always move them around! To upload a video into the main section of the site, simply click 'Upload Video' on the top navigation bar. Select whether you want to enter it into the Charts ("Chart Video") or just want to have it on the website ("Public Video"). Then you need to select whether it's a Music or a Movie video; we'll also give you more categories to choose from later.
What's Music/Lifestyle Chart?
We are currently running two charts - the Music Video Chart and the Lifestyle Video Chart. The Music Video Chart is a chance for you or your band to show off your musical skills! The Lifestyle Video Chart is for any video - funny, entertaining or anything at all - just keep it clean! When you upload a video into the charts, you can then be voted for. The video that reaches number 1 at Sunday 6PM GMT wins up to $1000 of prizes! So - don't hang about, get uploading and get your friends voting!
Can I share everything with my friends on Facebook?
Yes! We're hooked into Facebook and Twitter - and we're looking at other Social Networks too! Simply click on "Edit Profile" on the top right hand corner (by your name), and then select the "Sharing" tab! Click Connect on the network you want to connect to and you're done!
I'm concerned about Privacy, what do you share?
We're also very concerned over Privacy, and we want to make this a Sociable, Friendly, Fun - but primarily Safe place to be. By default, you only share anything other than basic details with "Friends Only" - and if you like you can completely hide yourself from new people. Simply visit the Privacy section, by selecting "Edit Profile" in the top right of the website (by your name) then clicking on the Privacy Tab.
I uploaded a video, but I can't see it on the website?
If you uploaded a particularly big video, it might just be taking some time to go through the encoding process. This shouldn't normally take too long, so it may also be that your video is awaiting approval. To ensure that our site stays as friendly to all ages as possible, we do need to verify all videos. Once you've uploaded 10 approved videos, you'll be automatically approved.
I Won! How do I claim my prize?
Congratulations! Depending on your prize, this may vary. If you reach number 1 at 6PM GMT on Sunday, then you'll instantly Win and be placed into our winners section. If you achieved number 2 or 3, then you could still reach number 1! So we keep you in the charts for as long as your video has left to run (you can be in the charts for up to 4 weeks). Once you've got to the end of the 4 weeks, you then are awarded the 2nd or 3rd place prize. In all cases, we'll contact you to discuss sending you your prizes, so make sure you keep up to date contact information on your profile!
How do I remove my account?
Email support@beat100.com and we'll delete your account for you.
